Kelly Webster

Kelly Webster

Global Client Experience Lead TAPFIN

Kelly Webster is the Global Client Experience Director at Talent Solutions – ManpowerGroup, where she leads the strategy that ensures MSP programs deliver exceptional value, performance, and experience for global clients. With more than two decades of international expertise, Kelly helps organisations elevate how they engage and manage their extended workforce; bringing clarity, consistency, and strategic alignment to programs operating across multiple regions and stakeholder groups.

Her work centres on transforming client experience into a measurable business advantage. Kelly partners with executive leaders to strengthen engagement, optimise supplier collaboration, enhance visibility and control, and translate workforce strategy into sustainable commercial outcomes.

Known for her pragmatic and people centred leadership style, Kelly brings a global perspective and a passion for designing workforce solutions that truly resonate; particularly for organisations navigating talent scarcity, digital transformation, and evolving workforce demands. She is a trusted advisor to leaders looking to elevate the role of their extended workforce in achieving strategic goals.

Day 2 | 19th March

10:35 AM Workshop: Orchestrate the Work: How To Design Workflows Across The Business To Shift Workforce Strategy Into Controlled Execution

  • How to redesign workforce decisions to flow across the enterprise for speed, governance, and consistency
  • How to create a future-ready work design approach to blend Human, AI, and Freelance/Gig talent to meet real business demand
  • How adopt this model to ensure AI embedded in human-led work delivers sustained value    

Check out the incredible speaker line-up to see who will be joining Kelly.

Download The Latest Agenda